In Confluence Data Center this process is externalised, to minimise the impact on individual Confluence nodes. In Confluence Server, document conversion is handled by Confluence. Your administrator can override this behaviour using the .enabled.tif or .enabled.psd system properties. Thumbnails are not generated for TIFF or PSD (Photoshop) files by default. Your administrator can increase or decrease this timeout using the .convert.timeout or .convert.timeout system properties. When you insert an uploaded file into a page (for example a Word document, or Excel spreadsheet), Confluence will generate thumbnail images of the file contents, so it can be viewed inline in the page, or in the preview.īecause this process can be very memory intensive, a 30 second time limit applies when performing document conversion for complex image or presentation files (such as PPT, PPTX, EMF, WMF). See Configuring Attachment Size for more information on how files are indexed. This allows people to search for the content of a file, not just the filename. When a file is uploaded, its text is extracted and indexed. What happens after a file is uploaded? Text extraction and indexing To update the Confluence copy, you need to upload the new version of the file. See Manage Files to find out more.Īny changes you make to the source file will not affect the copy that was uploaded to Confluence. Version history is kept for all attachments. If you upload a file with the same name as an existing attachment on the same page, Confluence will overwrite the existing attachment. By default it's 100mb, but your administrator may have increased or reduced this limit. The maximum file size you can upload to Confluence is set by your system administrator. See Display Files and Images to find out more. Accepted file types and sizeĬonfluence allows you to attach most file types, but you cannot attach a folder of files (including folders created by applications like Keynote - you'll need to export your presentation to zip or other format).Īlthough just about any file type can be attached to a page, not all file types can be displayed on or embedded in a page. We recommend you use one of the methods above to make sure the file is uploaded successfully. The support zip will be saved to a location in your home directory.Copy and pasting a file from another application doesn't work reliably in many browsers. This option is available with Atlassian Troubleshooting and Support Tools version 1.11.0 or later. Yes (If Java Flight Recorder has been enabled) This is also possible when generating the zip using the REST API.įor example, if you only wanted the log files and health check results, and didn't want to limit file sizes you could use the following:įisheye/Crucible plugin configuration files When you generate a support zip via the admin console, you're able to select which items to include, and whether to limit file sizes. This option is only available with Atlassian Troubleshooting and Support Tools version 1.11.0 or later. Generate a support zip with particular parameters If you restart your application, the REST API won't return details of any support zips requested before a restart. We can only display recently requested support zips from the current session. "progressMessage": "Your support ZIP can be found in your home directory at: //export/JIRA_support_-11-24-58.zip or you can download a copy.", "progressMessage": "Your support ZIP can be found in your home directory at: //export/JIRA_support_node1_-11-37-37.zip or you can download a copy.", To generate a support zip from the command line: You'll need System Administrator permissions to generate the support zip. See Create a support zip using the REST API in Data Center applications for Data Center specific examples. You can use the scripting language of your choice. This page contains examples of using this REST API in Server applications using curl and Windows PowerShell. Get the status of the zip creation tasks for the cluster rest/troubleshooting/latest/support-zip/status/cluster/ rest/troubleshooting/latest/support-zip/clusterĬreate a support zip on multiple nodes of the cluster rest/troubleshooting/latest/support-zip/download/ Get the status of a specific zip creation task rest/troubleshooting/latest/support-zip/status/task/ Get the status of all recent zip creation tasks rest/troubleshooting/latest/support-zip/status/task rest/troubleshooting/latest/support-zip/local
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